Support

Tracy and Evan - Your Support Team
Tracy and Evan – Your Support Team
Visit our Knowledge Base for step-by-step instructions on how to use the plugins as well as developer documentation.

Free Plugin Support

The fastest way to receive free support is to submit a new issue to our GitHub issue tracker.


Premium Plugin Support

Users who purchase paid add-ons are eligible for premium support.

To submit a premium support ticket, first make sure you have your license key entered into settings. Your license key is in your purchase receipt email.

settings menu

license key

After you enter your key and hit Activate License, go to the support page.

support

There you will find a form to submit a ticket. If you have any problems with the support form, email us at the support email listed there. You can also find our support email in your purchase receipt.